Testimonials

The unique Guardian business model works for patients, physicians and pharmacy owners alike.

Winyah August Callahan“Our experience with Winyah Pharmacy has been fabulous. During survey time and through their educational in-services and medication cart and nurse audits, Winyah assists us in a timely manner and with a personal touch. They are always just a phone call away. I would highly recommend Winyah for any and all of your pharmacy needs.” 

August Callahan (Assistant Director of Nursing — Westminster Health and Rehab in Rock Hill, SC)

Ellen R.“Waltz LTC continuously provides us with the tools to improve resident care and operate more efficiently. We especially appreciate their training and championing of reordering by barcodes. Our staff and Med Techs agree – Waltz is great!”

Ellen R. (RN — Lakewood Continuing Care)

Tamara Biddix“I can’t say enough about the great customer service we receive from Winyah Pharmacy. We recently partnered with them and converted from paper MARs to QuickMar with their assistance. Through their initial training and their on-going support, Winyah made this shift seamless, and the system has worked wonderfully.  From their fantastic rapport with our physicians and staff to the valuable education they provide our nurses, Winyah has become an integral part of our team that we would not want to be without.”

Tamara Biddix (RN, Director of Nursing — Covenant Towers)

“Throughout my 37 years in this industry, I’ve never dealt with a company that knows customer service like Guardian Pharmacy of Minnesota. When we transitioned to Guardian, our entire nursing staff immediately jumped on board after experiencing the added-level of patient safety from the pharmacy’s integrated services. By partnering with Mark and his team, we know that we are doing the best for our patients and residents.” 

Ann Leonard (Director of Nursing — Essentia Health/Oak Crossing Nursing Home)

Mark A. Jacobs“On the front lines of resident care, Waltz Pharmacy really understands the ins and outs of this industry. Cited at our last survey for not pursuing gradual dose reduction (GDR) on a hospice resident, our Waltz consultant pharmacist provided an excellent summary of why a facility should not seek GDRs as aggressively on hospice residents, and the deficiency was dropped on appeal.”

Mark A. Jacobs (Administrator — Victorian Villa Rehabilitation and Living Center)

“Guardian Pharmacy of Minnesota is always willing to go the extra mile. The team is there every time we have a customer need and consistently provides services and solutions that put our residents first. The transition to Guardian has been incredibly smooth, and their attentiveness truly sets them apart.”

Phyllis Boxellkirk (Director of Nursing — Lakewood Care Center)

“Saliba’s Extended Care Pharmacy has been there for us every step of the way.  As a new customer, Saliba’s service far exceeded our expectations.  The staff made our transition smooth, and their expertise proved invaluable during our implementation of eMARs. In this industry, it’s refreshing to align yourself with a group that is local, helpful and supports its customers.”

Barbara Spayde (Director of Wellness — Palos Verdes Senior Living)

M. Conley“The difference between Waltz LTC and other pharmacies is night and day. By developing new systems, suggesting process improvements, working directly with physicians and advocating for residents, Waltz greatly contributes to our excellent resident care. Every service is of the highest quality from order accuracy to seamless billing, responsive customer service and consistent, professional delivery. And their pharmacist consultants are exceptional, making them a true partner of our organization.”

Maureen Conley (Director of Operations — Medical Care Development, Inc.)

“Guardian provides the perfect opportunity for me to leverage my 12 years of experience in this niche field, enabling me to run a business and do something that is rewarding to me without assuming all of the risk.”

Robert Dunn (President – Guardian Pharmacy of NW Florida)

“Southern Pharmaceutical has truly been a blessing and extremely convenient.”

G.E. (Operator — Ellis Boarding Home)

“Best decision we could have ever made in choosing a pharmacy. Everyone is extemely knowledgeable, helpful and friendly.”

 

Julie Patton (Administrator — Buckingham South, Savannah GA)

“I love working with the staff at Senior Care they really care about my residents.”

Kaye Wildes (Owner — Southern Manor, Statesboro GA)

“I can’t give enough praise for Southern Pharmaceutical. They are always willing to work with me to find solutions to problems. They truly go above and beyond.”

Dr. Timothy E. Stone

“It was the Guardian business model that attracted us to this relationship. We believe that this partnership will enable us to focus on what we do best – ensuring that our clients’ and patients’ specialized needs are met with care and consideration. In turn, Guardian provides us with a Corporate Support Center that assists with day-to-day business operations – from payroll to rebate management – as well as the intensely complex revenue cycle that can be so time-consuming.”

Marybeth Terry (President – Southern Pharmacy Services, North Carolina)

“As a multi-generational business with deep roots in the community, our legacy is very important to us. Our partnership with Guardian allows us to provide the excellent client service and responsiveness our customers expect while positioning us to compete against the larger national chains.”

David Whitlock (President – Winyah Pharmacy, South Carolina)

“There’s no doubt it takes an expert team to understand the complexities of the healthcare industry.  I was looking for a partner who really knew and understood the market and could help reduce my execution risk when building my business.”

Matt Hopp (President – Guardian Pharmacy of Atlanta)

Since partnering with Guardian in 2003,   we have doubled our beds served and nearly tripled our revenue. This has been a win-win relationship. We retain local ownership and day to day decision-making focusing on the needs of our customers but have the strength, stability and financial backing of a much larger organization.

John Saliba (President – Saliba’s Extended Care Pharmacy, Arizona)

I don’t have words to describe what Southern Pharmaceutical (a Guardian partner) has meant to our patients and to us. Having you as a partner in our efforts to heal our patients is wonderfully reassuring.”

Dr. Wolfram Glaser (Western Mental Health Center, Inc.)

“I appreciate the pleasant professional response when I call with a question. Everyone I speak with at SPS is exceptionally helpful. Thanks for all you do to assist us and our clients.”

J.A. (RN – Eastside Mental Health Center)