Pleasant surprises can be a surefire way to cut the monotony.

“Leveraging opportunities to add a little joy to the resident’s day would make the time spent more meaningful and positively anticipated by staff and residents,” says Allison Boulware, RN, manager, national account nurse liaison for Guardian Pharmacy Services.

The answer? “We should be actively seeking new ways to make the med pass more relational,” she says. “This creates a much less intimidating and more inviting environment.” Read more >